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we are looking for receptionists

At Imperial, we know that one of our greatest assets is our workforce. We set very high standards and our employees continually exceed those standards.

It is the direct result of the efforts by our employees, that Imperial is one of the fastest growing independent vending operators in the country. Imperial began as a one- man coffee company serving Tulsa with annual sales of $30,000. Our vision is to be the most respected operator in our industry. We build our team based on our core values: Integrity, Relationships, Innovation & Responsibility. Imperial’s employees are very important to the success of our company. Our long-range objective is the continuous development of a growing and prospering business through which both the employees and the company will benefit. Our success as a company is built on the recognition of the skills and efforts made by each employee.

The Receptionist's duty is to maintain a high level of customer service.

The receptionist is the first point of contact for our customers and will be required to assist them in a professional & helpful way.

The receptionist duties include but are not limited to the following:

Answer Multi-line phones, screen and direct calls while providing basic information as needed
Take and deliver messages accurately
Create service calls/texts for dispatch
Provide general administrative and clerical support
Sort and distribute mail to employees
Serve visitors by greeting, welcoming, directing and announcing them appropriately
Responsible for taking customer supply orders via phone, fax or email
Responsible for entering supply orders into system, distributing to correct person/area
Responsible for maintaining & organizing office supply inventory
Monitor and distribute company emails and faxes
Maintain a safe and clean reception area
Maintain company/employee information - update phone numbers, addresses, email, etc.
Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication
Notify Manager immediately of dissatisfied service customers brought to light
Hours: Monday thru Friday, 8:00 AM to 5:00 PM with one hour lunch period

Must possess strong communication skills both written and verbal and must have strong organizational skills.
Must have the ability to work under stress and be able to work independently
Proficient in Windows operating system and Microsoft Office software products, specifically Excel, Word and Outlook
Experience with multi-line phone system and reception area
Must maintain a professional appearance & attitude required for success
Ability to interpret a variety of instructions furnished in both writing & oral
Demonstrated resourcefulness and ability to take initiative in completion of projects
Strong time management skills
Able to work effectively with a wide range of individuals and personalities

Apprehend criminals and evict violators

Take accurate notes of unusual occurrences

Report in detail any suspicious incidents

Patrol randomly or regularly building and perimeter

Monitor and control access at building entrances and vehicle gates

Watch alarm systems or video cameras and operate detecting/emergency equipment

Perform first aid or CPR.

Job Title: Housekeeper / Room Attendant / Suite Attendant

Full time employees are eligible for these benefits:

Dental Insurance
Health Insurance
Sick Leave
Department: Housekeeping

Reports to: Housekeeping Manager

Position Summary: The purpose of the Housekeeper/Guestroom Attendant/Suite Attendant is to maintain cleanliness of all guestrooms according to brand specifications and quality standards.

Essential Functions

Rooms and Inventory

Thoroughly cleans all assigned rooms within prescribed Brand Standard guidelines.
Maintains the inventory of every item placed in guestrooms.
Communicates status of cleaned rooms to Housekeeping Supervisor.
Reports any lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
Reports exceptional and/or unusual circumstances, such as no luggage in a stay-over room, sleep-outs, damage in the rooms, etc. to the Housekeeping Supervisor.

Uses all authorized cleaning agents properly and safely.
Follows proper key control procedures.

Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with Guests, clients, co-workers, and management.
Follows proper handling procedures for dirty rags/linens.
Restocks and maintain housekeeping cart.
Assists Guests with questions and requests.
Adheres to proper grooming and dress codes for the department.
Able to carry out hotel emergency procedures.
Performs all other duties as directed, developed, or assigned.
Arrives for assigned shift on time.
Knowledge and Critical Skills/Expertise

Language Skills: Must be able to understand the proper use of equipment and chemicals and verbal instructions.
Technical Skills: Knowledge of proper cleaning agent handling and safety procedures.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Certificates, Licenses, Registrations: No requirements.
Other Skills and Abilities: Able to operate equipment such as, but not limited to, garbage disposal, vacuum cleaner, self-cleaning oven, icemaker, and dishwasher. Ability to work flexible hours including evenings, weekends, and holidays.

No educational requirement.
Environmental Conditions

Regularly works near moving mechanical parts
Regularly works in outside weather conditions
Regularly exposed to vibration
Frequently exposed to fumes or airborne particles, and toxic or other chemicals
The noise level in the work environment is usually loud
Physical Demands

Seeing – Must be able to see well enough to read reports, drive, and use a computer.
Hearing – Must be able to hear well enough to communicate on the phone and in person.
Standing/Walking/Mobility – Must be able to stand to operate office machinery. Must be able to move between departments.
Climbing/Stooping/Kneeling – Must be able to climb four flights of stairs. Must be able to stoop and kneel for short periods of time.
Lifting – Must be able to lift up to 25 pounds.
Fingering/Grasping/Feeling – Must be able to write (sign keys in/out, fill out work orders, etc.).
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

FLSA: non-exempt

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

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